Store Policy

Customer Care

  • ‍Product / Service Overview: All our Safety Signs are made in India with the greatest care.‍

  • Standards of Customer Service: Our company stands on customer satisfaction we have 15 years of working experience with customer care.‍ Our motto is to make the customer happy and make them informed about all our products.

‍‍Customer Service

  • ‍Communication: We communicate with each customer when he/she needs clarifications for order confirmation shipping details etc.

  • Follow Up: We ensure customer success and happiness.

  • Complaints: If a complaint is posted it will be handled by a technician, not a telephone service agent. For Example, someone ordered Reflective signs but actually, he wanted Photolumisent signs. We have video explanations for each of our safety signs and posters.

  • Retention: We believe in repeated orders and we take care of our customers.

  • Gathering Feedback & Suggestions: We always ask our customers about our product quality and shipping so we keep the Feedback to improve our products and services.

  • Monitoring Performance: We give goals to our staff and we constantly monitor them to ensure the quality of our services.

Privacy & Safety

Privacy Policy

 

How We Use Your Personal Information

Vimatons.com does not sell, trade, or otherwise transfer to outside parties your personally identifiable information to any company or organization without notifying you or asking for your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, offering you the opportunity to provide feedback, or servicing you, so long as those parties agree to keep this information confidential. We may also release specific information about you, your company, or your account to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.

We will never use your personally identifiable information to place you on any mailing list that does not belong to vimatons.com’s parent company, Vimatons Signs (opc) Private Limited, without your consent. If you choose to subscribe to a Vimatons Signs mailing list, we will enrol you to a promotional email list to receive discount offers and special deals and you will be allowed to unsubscribe at any time by using the links provided in any promotional email you receive from us. We may also send our customers notifications and direct mailing pieces about products or events that we think may be of interest to them.

We may contact you about your account status, to confirm your registration, or regarding changes to the vimatons.com Terms & Conditions or Privacy Policy.

Since we do not track you across third-party websites, we do not respond to Do Not Track (DNT) signals.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Wholesale Inquiries

Please contact info@vimatons.in

 

Payment Methods

using RazerPay.